What Happened When Cork & Candles’ Franchisor Stepped Up For His First Franchisee

When Chris Holloway became Cork & Candles’ first franchisee, he was full of excitement and purpose. But soon after, he learned his 2016 kidney transplant was failing. Co-founder David Straub was quietly tested as a potential donor. Though not a match, what followed went far beyond business.
Q: Chris, can you share how your kidney disease was discovered and how it progressed?
Chris Holloway: I was first diagnosed with kidney disease in 2005, completely by accident. I had gone to my doctor for a referral and discovered my blood pressure was extremely high, like 190/140. A biopsy later determined that I had FSGS (focal segmental glomerulosclerosis), a rare kidney disease. At the time, my youngest son Jacen had just been born. I was terrified. I constantly wondered what life would be like. I was thinking about taking care of my wife, our oldest son, and everything a parent would want to experience in their life.
It wasn’t until 2013, after eight years of managing the disease, that I qualified for the transplant list. I got my first transplant in 2016. Things were stable until July 2024 when I was told the kidney had run its course. Just three months earlier, my labs had looked fine, so the news was devastating. I began in-center dialysis in October for four to five hours, three days a week. Now I do peritoneal dialysis at home, about 12 hours a day.
Q: How many people have tried to donate a kidney to you?
Chris Holloway: The first time, several people got tested, but no matches. This time has been even harder. It's like asking to borrow money twice. Some people also feel unsure or afraid, and I get it. It's not just a personal decision; it's a family decision. I’ve been more open this time and, with help from the Cork & Candles team and the University of Pennsylvania, I’ve been able to share my story publicly.
Q: Dave, what made you decide to get tested as a potential donor?
David Straub: In December of 2024, I said a prayer, “God deliver a kidney to Chris.” I felt a push to donate my kidney and at the same time I was thinking, “Did you say me?”. Chris said there was a promising candidate, so I thought maybe I wasn’t needed. Later, the candidate’s donation was no longer viable before Kenny, my son, and I went away to Adventure Club. Adventure Club is a group of about 50 people, all founders of companies or executives. The first night, everybody was asked to give an introduction. When it was my turn, I looked at a group of relatively young entrepreneurs, and I pulled out my Medicare card and said, “I believe I'm probably the oldest person here.”
Everyone was talking about climbing higher mountains, building their business, and making more money. I believe there’s more to life than making millions and accumulating toys. When you want to do something that's hard, make a verbal commitment. I told everyone my decision to donate my kidney and saying it out loud helped me move from “I’m thinking about it” to “I’m doing this.”
Q. What were your friends and family members telling you when you made the decision to go through the process of donating your kidney?
David Straub: A few weeks later, my family and I were on vacation. I hadn’t told them yet, but I had already started the donor process online. I finally told my wife, “Sheelagh, there's something on my mind I want to tell you about. I've decided to donate my kidney.” She answered, “Why do you want to do that?” I responded, “I've prayed about it, and I have two. I only need one, so I want to give one to Chris.” I had made my decision, but I wanted my family to be part of that decision. I scheduled a call with Nicole, a donor consultant, and invited Sheelagh and our kids, Kenny and Ashleigh, to join. Kenny said, “Way to go, Dad. I don’t need to be on the call.” Nicole had donated to her own father, so she answered every question to reassure all of us.
Q: What steps did you go through to determine if you could be a donor for Chris?
David Straub: After the consultation, I signed up for blood work. I was told there would be further testing: psychological evaluations, a colonoscopy, and more. I'm in good shape, in good health, and I'm not on medication. I felt confident. That same week, I got a voicemail from the University of Penn letting me know that my kidney was not of a quality that I could donate, and I was shocked. Two blood markers were out of range. It took me a week to call Chris because I didn’t want to let him down.
Chris Holloway:
Dave was more than willing to go through the process, which means a lot. Most people aren’t. Since we started sharing this story in September, over 3,500 people visited my donor site, but only 12 registered. There’s a lot of fear and not enough awareness about living donation.
David Straub: I was told that being a donor doesn’t reduce your life expectancy. That’s something people should know. They're not shortening their life by extending someone else's.
Q. What are the typical reasons why a donor won't qualify?
Chris Holloway: Blood type is a factor, but I’m A/B positive, which is compatible with all blood types. The bigger issue is overall health. If a potential donor’s labs are off, it could mean risks for both them and the recipient. The process is thorough for a reason.
Q. How have you managed to open and run your franchise location while navigating such a significant health challenge?
Chris Holloway: Cork & Candles has helped me be positive about my health. After 30 years in mortgage banking, I was ready for something more meaningful. This was a chance to build a legacy alongside my wife and create something special. It gave me the ability to focus even when I felt like I couldn't eat or get out of bed. It's brought me closer to God, and it’s changed my perspective on many things.
Q: What has this experience taught you about resilience?
Chris Holloway: I want to be a good example for my kids. My youngest son is enrolled at the United States Military Academy, and I know how challenging that path is. I remind myself that if they can see me stay strong through all this, they’ll carry that strength forward into their own lives. That’s what keeps me going.
Q: What are the two ways you can donate a kidney?
David Straub:
You can give
a kidney directly to someone if you’re a match, or you can give a kidney through what’s called the swap program. If you aren’t a match for the person you intended, your kidney goes to someone who is, and the person you wanted to help receives a certificate that moves them higher on the transplant list. That way, your donation still makes a difference.
Watch Chris tell his story:
https://youtu.be/kJtlCQrSR4M
Know a match?
https://nkr.org/TLX698
Cork and Candles is a member of FCC:
www.corkandcandlesfranchising.com.
About the Author
Joshua Best is a multi-unit franchisee and proud member of the Veteran Franchise Council, dedicated to helping others find the right franchise opportunity for their goals and lifestyle. Drawing on real-world experience and a personal commitment to service, he educates clients throughout the franchise discovery process with clarity, honesty, and strategic insight. Contact Josh at josh@thefranchiseconsultingcompany.com.









